Yes. The resources are vetted to help insure the quality of services available to transitioning military families. The zero8hundred
portal is linked to 2-1-1 San Diego’s
list of 6000 resource providers, and the standard national Alliance of Information and Referral Systems (AIRS) inclusion/exclusion criteria is utilized to include organizations in the data system. The criteria identifies key elements of an organization based on their self-report and due diligence by 2-1-1 staff. In addition, external assessment of many of the organizations is conducted by The Patriot’s Connection
, a Rancho Santa Fe Foundation program. This vetting process measures programs in 7 areas: legal and organizational status, accreditations, financial condition, efficiency, transparency, accountability, governance, leadership and staff commitment, and measuring effectiveness. Organizations are awarded “qualified” or “provisional” status.